Your privacy matters to us. This Privacy Policy explains how Rida Projects (Pty) Ltd collects, uses, and protects the personal information you share with us when you visit our website or engage with our services.
Introduction
Rida Projects (Pty) Ltd ("Rida Projects", "we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all information collected through our website at www.ridaprojects.co.za and any related communications, services, or interactions you have with us.
By using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please discontinue use of our website and services.
This policy is prepared in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA), and other applicable South African data protection legislation.
Information We Collect
We may collect the following categories of personal information when you interact with us:
- Contact Information: Your name, email address, phone number, and company or organisation name when you submit an enquiry or contact form.
- Project Information: Details about your infrastructure project, location, timeline, and requirements that you voluntarily share with us.
- Technical Data: IP address, browser type and version, device type, operating system, referring URL, pages visited, and time spent on our website — collected automatically via cookies and analytics tools.
- Communication Records: Records of any correspondence between you and Rida Projects, including emails, form submissions, and enquiries.
- Business Information: Company registration details, procurement documents, or compliance information submitted as part of a tender or partnership process.
We only collect personal information that is necessary, relevant, and adequate for the purposes set out in this policy.
How We Use Your Information
Rida Projects uses the information we collect for the following lawful purposes:
- To respond to your enquiries and provide information about our services
- To process and evaluate project or tender submissions
- To communicate with you about ongoing projects, proposals, or partnership opportunities
- To improve the functionality and content of our website
- To comply with legal and regulatory obligations
- To maintain internal records and business administration
- To send relevant service or business updates where you have provided consent
We will not use your personal information for purposes that are incompatible with those for which it was originally collected without first obtaining your consent.
Sharing of Information
Rida Projects does not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- Service Providers: Trusted third-party service providers who assist us in operating our website or conducting our business, subject to confidentiality agreements.
- Legal Requirements: When required to do so by law, court order, or regulatory authority, or where necessary to protect the rights and safety of Rida Projects or others.
- Business Transactions: In the event of a merger, acquisition, or sale of business assets, personal information may be transferred as part of that transaction, with appropriate protections in place.
- Joint Venture Partners: Where you have engaged with us in the context of a joint venture or partnership, we may share relevant information with those partners as necessary to execute the arrangement.
We require all third parties to respect the security of your personal information and treat it in accordance with applicable data protection laws. We do not permit them to use your data for their own purposes.
Cookies
Our website uses cookies — small text files stored on your device — to enhance your browsing experience and gather analytical data. The types of cookies we may use include:
- Essential Cookies: Necessary for the website to function correctly. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors interact with our website so we can improve it. This data is aggregated and anonymous.
- Preference Cookies: Remember your settings and choices to provide a more personalised experience.
You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of parts of our website.
Data Retention
We retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. In general:
- Enquiry and contact form records are retained for up to 3 years
- Project and tender records may be retained for up to 7 years in line with accounting and legal requirements
- Website analytics data is retained in aggregated form and may be kept indefinitely
Once your personal information is no longer required, it will be securely deleted or anonymised.
Your Rights
Under POPIA and applicable South African law, you have the following rights in relation to your personal information:
- Right to Access: You may request a copy of the personal information we hold about you.
- Right to Correction: You may request that we correct any inaccurate or incomplete information.
- Right to Deletion: You may request that we delete your personal information, subject to any legal retention obligations.
- Right to Objection: You may object to the processing of your personal information in certain circumstances.
- Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time.
- Right to Complain: You have the right to lodge a complaint with the Information Regulator of South Africa if you believe your privacy rights have been violated.
To exercise any of these rights, please contact us at info@ridaprojects.co.za. We will respond within a reasonable time and no later than 30 days from receipt of your request.
Security
Rida Projects implements appropriate technical and organisational measures to protect your personal information against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
- Secure HTTPS encryption for all data transmitted via our website
- Access controls limiting who within our organisation can access personal information
- Regular review of our data storage and security practices
While we take reasonable precautions, no method of data transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and we encourage you to take appropriate steps to protect your own information online.
Third-Party Links
Our website may contain links to third-party websites, including government portals, industry bodies, or partner organisations. These websites have their own privacy policies, and we have no control over or responsibility for their content or practices.
We encourage you to review the privacy policy of any third-party website you visit through a link on our site.
Policy Changes
Rida Projects reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page.
We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our website following any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us:
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